AI enablement, strategy, and research. I help organisations close the gap between AI capabilities and adoption by building AI products, designing enablement programmes, and advising on AI strategy. PhD with 500+ citations and research cited in 18 international policy documents. Currently consulting on AI strategy and product development across sectors.
education
PhD in Science & Technology Studies | Media & Information Technology (2023)
University of New South Wales, Australia
Scientia PhD Scholarship recipient - awarded to top 5% of applicants after competitive two-stage selection process
Dissertation: How artificial intelligence reshapes organisational governance structures
M.Sc. in Media and Communication Studies (2017)
Lund University, Sweden
Dissertation: User agency within algorithmic systems - published in university’s collection of outstanding graduate work
B.A. in Communication Science (2015)
Otto-Friedrich-Universität Bamberg, Germany
professional experience
AI Strategy & Implementation Consultant [June 2023 – Present]
Designed and built full-stack AI-powered sales engagement platform (TypeScript, Next.js, PostgreSQL), integrating LLM-driven lead search, automated sequence generation, and Gmail/Outlook APIs for a B2B SaaS startup
Built knowledge graph system for engineering firm, structuring product data with embeddings to generate tailored messaging across different buyer personas
Developed AI-powered candidate ranking and enrichment system for recruitment firm, with automated applicant scoring and Chrome extension for LinkedIn profile capture
Advised financial services client on RAG system procurement, evaluating vendor architectures and identifying technical risks
Developed AI curriculum for financial services training provider, creating learning frameworks on generative AI applications in financial modelling
Research Fellow – GenAI Lab, Queensland University of Technology [April 2024 – February 2025]
Built GenAI Arcade, an interactive AI literacy platform grounded in situated capabilities research
Delivered AI transformation workshops to 100+ senior staff on transformer architectures, RAG, and use case discovery
Developed LLM benchmarking tools for domain-specific applications in NGO partnerships
Secured $512K ARC Discovery grant as Co-Chief Investigator
Senior Research Officer, University of Sydney [June 2020 – March 2024]
Led AI governance project spanning technical assessment, policy development, and stakeholder engagement
Designed and deployed AI impact assessment frameworks for institutional decision-making
Managed stakeholder relationships across government, industry, and community sectors
Senior Research Officer, University of New South Wales [April 2023 – March 2024]
Directed research initiatives on technology governance and digital policy
Published strategic analysis for government and industry on emerging technology regulation
Lecturer & Course Convenor, University of New South Wales [May 2021 – March 2024]
Developed and delivered courses on technology, data analysis, and digital futures to 100+ students per semester
Supervised research projects and mentored emerging researchers
Freelance Journalist, Spiegel.de [2014 – 2016]
Investigative journalism for major German media outlet
Published articles including “Operation Shamrock,” “Ozone Hole Controversies,” and profile interviews
key achievements
grant leadership & project management
Co-Chief Investigator, ARC Discovery Project: $512,000 for “Generative AI and the future of academic writing and publishing” (2025-2027)
Stakeholder management for ARC Centre of Excellence bid development: Coordinated partnerships across tech companies, telecommunications, humanitarian organisations, public institutions, and international universities
policy impact & government advisory
Research cited in 18 policy documents from UNESCO, European Commission, and national governments
NSW Framework for GenAI in Schools: Academic advisor on development and implementation affecting hundreds of thousands of students
Education Futures Studio co-founder: Recognised by government agencies as leading voice in AI policy
International policy engagement: Presented to European policymakers on AI governance
research impact & public engagement
537 citations across 11 academic disciplines demonstrating cross-sector reach
Contributing expert, The Conversation: Articles reaching broad public audiences on AI governance
Media coverage: Research featured in international outlets including breakthrough work on AI training data integrity
REST API design, OAuth 2.0, third-party API integration (Gmail, Outlook, Stripe, Slack)
Chrome extension development
strategic & leadership
AI strategy, use case discovery, and build-vs-buy evaluation
Complex project management across government, industry, and academic sectors
Multi-stakeholder coordination and relationship management
AI governance: practical frameworks for responsible implementation and risk assessment
communication & enablement
AI transformation workshop design and delivery for senior leaders
Curriculum development and instructional design for AI literacy
Executive briefing and presentation to government ministers and industry leaders
Public communication through journalism, academic publishing, and media engagement
professional affiliations
Affiliated Investigator: ARC Centre of Excellence for Automated Decision-Making & Society
Co-founder: Education Futures Studio, University of Sydney
Member: Association of Internet Researchers (AoIR)
Member: Society for Social Studies of Science (4S)
selected publications
Witzenberger, K.,Burgess, J., He, W., Snoswell, A. (2025). Building Situated Capabilities: An Introduction to the GenAI Arcade. Availube at SSRN: https://papers.ssrn.com/abstract=5326869
Burgess, J., He, W., Snoswell, A. & Witzenberger, K. (2024). Unboxing GenAI: Building capacities for public understanding of Generative AI. Available at SSRN: https://ssrn.com/abstract=4920305
Mitchell, P., Riedlinger, M., Burgess, J., Snoswell, A., Witzenberger, K. & Goldenfein, J. (2024). Research GenAI: Situating generative AI in the scholarly economy. Selected Papers in Internet Research 2024.
Witzenberger, K., Swist, T. & Gulson, K. (2024). Prototyping an EdTech Assessment Toolkit: Towards technical democracy. Selected Papers in Internet Research 2024.
Williamson, B., Gulson, K., Perrotta, C., & Witzenberger, K. (2022). Amazon and the new global connective architectures of education governance. Harvard Educational Review, 92(2), 231-256.
Perrotta, C., Gulson, K., Williamson, B. & Witzenberger, K. (2021). Automation, APIs and the distributed labour of platform pedagogies in Google Classroom. Critical Studies in Education, 62(1), 97-113.
Thompson, G., Gulson, K., Swist, T. & Witzenberger, K. (2023). Responding to sociotechnical controversies in education: A modest proposal toward technical democracy. Learning, Media and Technology, 48(2), 240-252.
Witzenberger, K. & Gulson, K. (2021). Why EdTech is always right: students, data and machines in pre-emptive configurations. Learning, Media and Technology, 46(4), 420-434.
Gulson, K. & Witzenberger, K. (2022). Repackaging authority: Artificial intelligence, automated governance and education trade shows. Journal of Education Policy, 37(1), 145-160.